Shipping Policy:
Shipping usually takes 3–7 days to fulfill an order, after which it’s shipped out. You can usually expect to have your item within 2 weeks - usually sooner. The shipping time depends on your location, but can be estimated as follows:
USA: 3–4 business day
We currently only ship within the USA
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbors in case the courier left the package with them
- If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us with your order number.
How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, send us an message.
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Refund / Exchange Policy:
We are a small family business and pride ourselves in quality products and excellent customer service. If you have any questions or concerns, please do not hesitate to reach out to us with a message.
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please send us a message below within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
Returns for Print-On-Demand Merchandise:
What’s your return policy?
We don’t offer returns and exchanges for Print-On-Demand Merchandise for buyer’s remorse but if there’s something wrong with your order, please let us know by contacting us with a message.
Do you offer refunds?
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
We do not refund orders for buyer’s remorse.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges.
If you notice an issue on the products or anything else on the order, please contact us right away.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to the print on demand facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Unclaimed - Shipments that go unclaimed are returned to the print on demand faculty and you will be liable for the cost of a reshipment to yourself (if and as applicable).
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
Copyright© 2025 Made For Swifties - All Rights Reserved.
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